Getting your Pearsana Wallet is quick and easy. Simply visit wallet.pearsana.com and click “Create Account” to sign up. You’ll create your secure account, verify your identity once, and your digital wallet will be ready to store and share verified documents whenever you need. Once set up, you’ll have lifelong access to your wallet — no re-verification or repeated payments needed.

Not yet — Pearsana currently runs through your web browser, so you don’t need to download anything. You can securely access your wallet anytime at wallet.pearsana.com/login. Our team is developing a mobile app version, which will be available in future.. You’ll be able to use the same login details across both web and app when it launches.

Yes — you can use Pearsana on both. The wallet is fully optimized for mobile and desktop browsers, so whether you’re uploading a document from your laptop or sharing a verification link from your phone, it works seamlessly across devices.

Pearsana saves you time by eliminating repetitive admin tasks — like re-verifying your documents or emailing certificates every time you apply for a course or job. Once your documents are verified and stored in your wallet, they stay verified for life.

That means no more paying verification fees or waiting for approvals again. You can instantly share your verified records with universities, employers, or agencies in just a few clicks — securely, and only when you choose to.

Your data on Pearsana is protected by enterprise-grade security. Our platform is built on AWS infrastructure and uses advanced encryption, multi-factor authentication, and strict access controls to safeguard every document and interaction. Each verified record is tamper-proof and traceable through blockchain technology, ensuring authenticity and privacy at every stage. You remain in full control of your information — only you decide what to store, verify, or share.

Yes. Pearsana is designed to support both domestic and international credentials, helping users move seamlessly between education and employment across borders. We recognize that verification methods vary around the world, and our platform is built to adapt to regional and global requirements — ensuring every verified document meets the appropriate local standards.

Pearsana offers a freemium license that allows up to five document uploads. You can easily upgrade your account or purchase additional uploads if you need more storage capacity. Our flexible licensing ensures you only pay for what you need as your document collection grows.

Yes. With Pearsana, you can securely share both verified and non-verified documents with as many universities or employers as you choose — depending on what the requesting organization needs. You remain in full control of your information, and any verified documents you share retain their authenticity and can be instantly trusted by recipients.

Pearsana verifies each institution as an official source. When you request verification, the institution can either approve the soft copy you’ve submitted or upload an official version directly. Once the document is approved or uploaded by that verified source, it is automatically recorded on the blockchain and marked as verified within your wallet.

Yes. Pearsana allows you to track the progress of your document requests in real time. You can see when a request is pending, verified, or completed — giving you full visibility and control throughout the process.

If a document you submit for verification is rejected, you will be notified within your 'My Verifications' tab with a clear explanation. Institutions are required to provide a reason for the rejection, helping you understand what needs to be corrected. Once you’ve made the necessary updates, you can resubmit your document for verification at any time.

Setting up your Pearsana Wallet takes just a few minutes. Once you create your account and verify your identity, your secure digital wallet is ready to use. You can start uploading, verifying, and sharing your documents right away — no waiting period or manual approval needed.

If you already have verified documents from a partner institution, they’ll appear in your wallet automatically once you connect your account.

We’re always here to help and love hearing your ideas. You can reach our support team directly at support@pearsana.io or through the Support section in your account.

If you’d like to share feedback or suggest a new feature, simply email us — our team reviews every message and uses your input to shape future updates and improvements!